Frequently Asked Questions:

• Unlike other management companies, we only charge management fees as a percentage of rent collected.  
• 10% of collected rent up to 4 units
• 8% of collected rent 5-15 units
• Owners with large portfolios are negotiable depending on number of properties
• $85 optional annual property inspection
• No Leasing Fees
• No Admin Fees

Monthly rental income for properties of 1-15 units is directly deposited to your account on or about the 25th of the month after any property expenses (i.e. plumbing, landscpaing, pest control, etc.) and management fees are paid.  

Commercial properties and properties with more than 16 units are directly deposited at the beginning of the following month.

Owners receive detailed monthly reporting that includes property income and expenses as well as copies of all invoices and bills.

We contract with third party vendors with whom we have developed relationships that result in priority scheduling and pricing.  Our licensed and insured vendors are familiar with our standards which leads to quick and efficient maintenance and repairs.

Our detailed annual inspection includes a throrough walk through with the tenant in order to document the property condition as well as assess and perform any necessary maintenance and repairs.  Detailed photos and notes are included for you and uploaded to your Owner Portal.  We review the report with you and assist in determining what maintenance, upgrades, or repairs should be performed.

In addition to dozens of apps and websites such as Hotpads, Zumper, and Apartments.com we also advertise with paid Zillow ads that include marketing photos and detailed property descriptions.  Our website also lists our current and upcoming vacancies.

Our tenants have 24 hour access to their Tenant Portal through which they can pay their rent, submit maintenance requests, and contact us.  

When a tenant submits a maintenance request through their Tenant Portal they can input a detailed description of the problem and attach photos.  If we are not able to trouble shoot directly with the tenant we convert the maintenance request to a work order and send it directly to the appropriate vendor.  Our vendors schedule directly with the tenant for the convenience of all parties involved.

In short, no.  We are knowledgeable with and comply completely with Local and Federal Fair Housing Laws.   Our screening process is thorough and performed with consistency.  All adults over 18 submit rental applications and we consider credit scores, income, previous rental history, former landlord input, move-in date, etc.  

We collect a security deposit from every tenant prior to move in.  We hold that deposit for the duration of their tenancy.  Upon move-out we conduct a thorough move-out inspection (complete inspection with notes and photos will be uploaded to your Owner Portal) and assess any repairs beyond normal wear and tear.  Repair costs will be deducted from their deposit (this becomes income to you to offset the repair costs) and any remaining deposit is returned to the tenant within the required 21 day period.